Our 3 day combined MEMO/MRM has been described by participants as “The best course ever!”
Our combined Municipal Emergency Management Officer (MEMO) and Municipal Recovery Manager (MRM) training course has been designed to cater for all levels of experience. Uniquely this training takes participants on a journey that begins before an emergency right through to post impact, emergency relief and recovery. The training is delivered through reality-based training, simulations, practical scenarios, case studies and problem based learning to develop participants into operationally ready MEMO’s and MRM’s.
Participants are provided with opportunities to practice their newly learned skills in immersive interactive scenarios where they will:
- undertake the role of a MEMO or MRM responding to a single incident
- deliver a SMEACS briefing to their team prior to deployment
- plan and deliver a community meeting during an emergency
- make safe decisions using a dynamic risk assessment during a simulated emergency
- respond to requests from response agencies and community during a simulated emergency.
- experience managing real life complexities of impacted community during an emergency exercise run in real time.
This training builds leadership capabilities and increases participants confidence in becoming effective emergency management leaders
Who Should Attend?
- Municipal Emergency Management Officers
- Deputy MEMO’s
- Municipal Recovery Managers
- Deputy Recovery Managers
- Emergency Management Officers
- Emergency Management Liaison Officers (EMLO’s)
Topics
- Legislation and policy including the State Emergency Management Plan (SEMP) and the Victorian Preparedness Framework
- Emergency management phases & structure
- Incident control centre roles and functions
- Council’s legislated emergency management roles and responsibilities
- Role of the MEMO and MRM before, during and after emergencies
- How to implement the National Principles of Disaster Recovery
- Municipal Emergency Management Planning Committees (MEMPC)
- Municipal Emergency Management Plan (MEMP)
- Responding to single incidents
- Effective and proven briefing techniques
- Leadership styles & the importance of collaborative leadership
- Communication techniques
- Situational awareness, decision making, dynamic risk assessment and consequence planning
- Techniques for communicating with affected communities
- Overview of opening and operating a Municipal Operations Coordination Centre and Emergency Relief Centre and planning for and conducting Secondary Impact Assessments
- Managing information
- Planning for and delivering community meetings
- Debriefing and after action reviews
- Looking after yourself and your team
Outcomes
Success as a MEMO and an MRM requires commitment, knowledge and leadership skills. This training:
- Exposes you to best practice emergency management techniques
- Skills you in effective communication methods
- Builds your confidence in making effective, informed decisions
- Increases your comprehension of legislative requirements
- Builds your confidence through practical and theatrical scenario based learning
Delivery method
This training is delivered face to face and uses reality-based training, simulations, practical scenarios, case studies and problem-based learning where lived experiences are shared to enhance participants learning experience. During our training we share real life experiences, combined with best practice research, to ensure participants are provided with current information, strategies and ideas.
Duration
This course is over 3 consecutive days.
Course outline
Click here to view the course outline.
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